HOW SECURE IS MY PERSONAL INFORMATION?
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WHAT KIND OF GARMENTS DO YOU PRINT ON?
Our regular shirts are District and Bella+Canvas shirts, 100% cotton, pre shrunk, soft and super comfy shirts. Our hoodies are Port & Company's 50% Cotton and 50% Polyester.
Our All Over Shirts are made from high-quality spun polyester that delivers the look and feel of organic cotton without ever cracking, peeling or flaking. They are wrinkle free and dry extremely quickly - they're awesome!
HOW DO YOU PRINT ON MY SHIRT?
For the regular shirts we use DTG (Direct to Garment Printing), which is a method where our epic printer directly applies the ink onto the t-shirt with inkjet technology. It involves a very special printer, which prints the ink directly onto the garment in the desired design while using the power of love. DTG uses specialty inks, which are absorbed by the fibers of the garment. Our All Over Shirts are printed using dye-sublimation, an advanced technology that allows for us to produce these insanely epic all over designs. Trust us, we know how to print on shirts.
HOW DO I CHECK THE STATUS OF MY ORDER?
You can check if your shirts have been shipped by entering your order information on the Track Order page. For other merchandise,you will receive an email once your items have been shipped.
DO YOU SHIP INTERNATIONALLY?
Yes! We are currently shipping world-wide, so if you have an address that accepts mail from your local post, you can order and subsequently use our AWESOME shirts and other merchandise!
HOW LONG DOES PROCESSING AND PRINTING TAKE?
It usually takes 2-3 business days for regular shirts and 6-9 days for all over shirts.
HOW DO YOU SHIP THE SHIRTS AND HOW LONG DOES IT TAKE?
We ship domestically via UPS Mail Innovations, that means you'll get your EPIC shirts in 3-7 days after they've shipped depending on your state. Internationally we use a service called Asendia USA and the average transit time is 5-12 days depending on the country.
HOW LONG DOES DELIVERY TAKE FOR OTHER MERCHANDISE?
It will usually take 1-3 weeks from the date of shipping to arrive worldwide, but please allow up to 3-5 weeks due to high demand. For non USA address, please allow up to 5-8 weeks delivery.
I'VE ONLY RECEIVED A PART OF MY ORDER! WHERE ARE THE REST?
Since we ship our items from multiple warehouses you might receive some of the items separately. So if you've only received a part of the order there's no reason to worry, the rest of the items are on their way.
I'VE PUT A WRONG SHIPPING ADDRESS AND/OR PICKED A WRONG SIZE/VARIANT! CAN I CHANGE IT?
If this happens to you, contact us as soon as possible at firstname.lastname@example.org, we might be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order. Since every shirt is custom made for our customers, if your order has already entered the processing process, we won't be able to change the size or variant. The same goes for changing the shipping address if the product was already shipped.